Welcome to Leo Jewels! These Terms and Conditions govern your use of our website and services. By accessing or purchasing from Leo Jewels (“we”, “us”, or “our”), you agree to comply with and be bound by the following terms. Please read them carefully before making a purchase or using our services.
1. Introduction
Leo Jewels offers fine jewelry products (“Products”) through its website (the “Site”). These Terms and Conditions apply to all visitors, users, and customers of the Site.
2. Acceptance of Terms
By accessing and using this Site, placing an order, or purchasing Products, you agree to these Terms and Conditions. If you do not agree, you must refrain from using the Site or making any purchases.
3. Product Information
We make every effort to ensure that the information, descriptions, and prices of Products on the Site are accurate. However, we do not guarantee the accuracy of such information. We reserve the right to correct any errors or omissions, and to update Product details, including pricing, at any time without prior notice.
4. Order and Acceptance
When you place an order on the Site, you are offering to buy the Products under the terms of these Terms and Conditions. We reserve the right to refuse or cancel any order for reasons including but not limited to the following:
- Product availability
- Errors in the Product description or pricing
- Suspected fraud or unauthorized transactions
We will notify you if your order is canceled or if additional information is required. Orders are not binding until you receive an email confirming that your order has been processed.
5. Pricing and Payment
All prices listed on the Site are in Rupees and are exclusive of applicable taxes and shipping fees. Shipping and handling costs will be added to the total order cost at checkout.
We accept payments via [ credit/debit cards, UPI, etc.]. By submitting an order, you authorize us to charge the payment method you provide for the total order amount.
6. Shipping and Delivery
We partner with trusted shipping carriers to ensure the safe and timely delivery of your jewelry. Delivery times vary based on your location and the selected shipping method:
- Domestic Shipping
- Standard Delivery: 5–15 business days after processing.
We are not responsible for delays caused by the carrier, weather, or other external factors.
7. Returns and Exchanges
We want you to love your jewelry! If you are not fully satisfied with your purchase, please refer to our [Return & Exchange Policy]. In general:
- Products must be returned within [insert time frame, e.g., 14 days] of receiving your order.
- Items must be in their original, unused condition with all tags and packaging intact.
- Customized or engraved items are not eligible for return or exchange unless damaged or defective.
Please contact our customer service team at leojewels12@gmail.com for instructions on how to initiate a return or exchange.
9. Intellectual Property
All content on the Site, including text, images, logos, designs, graphics, and trademarks, is the property of Leo Jewels or its licensors and is protected by copyright and intellectual property laws. You may not use, reproduce, or distribute any content from the Site without our express written permission.
10. Privacy Policy
Your privacy is important to us. Please review our [Privacy Policy] to understand how we collect, use, and protect your personal information when you interact with our Site.
11. Limitation of Liability
To the fullest extent permitted by law, Leo Jewels will not be liable for any direct, indirect, incidental, special, or consequential damages, including loss of profits, arising from your use of the Site or the purchase of Products. This includes any damages resulting from errors, omissions, interruptions, or delays in the functioning of the Site.
13. Changes to Terms
Leo Jewels reserves the right to modify or update these Terms and Conditions at any time without prior notice. Any changes will be effective immediately upon posting to the Site. We encourage you to review these Terms periodically to stay informed of any updates.
14. Contact Us
If you have any questions or concerns about these Terms and Conditions or any other aspect of your purchase, please contact us at:
Leo Jewels
Email: leojewels12@gmail.com
Shree Balaji trading
Gali no 7, behind Rani medical New Sakri Road, Dhule, Maharashtra 424001